Hotel travellers gripe as resort fees rise
The Luxor Hotel in Las Vegas is charging him a resort fee of nearly $30 per day for an upcoming family reunion, something he noticed only in pandora charms retailers the last stage of booking through a travel website.
Since the Luxor, which is a unit of MGM Resorts, has no golf course and it will probably be too chilly to go the outdoor pool in January, Winship is not sure what he is getting for the extra fee."It's not optional," Winship said. "It's not a surcharge for over and above a normal hotel stay. hotels particularly in Florida, California, Hawaii and Nevada are charging resort fees, according to a new study that will be released on Tuesday by Travelers United. charged resort fees, but did not include them in the pandora jewelry online shopping nightly rate advertised online.Overall, consumers paid an estimated $2.04 billion in mandatory resort fees in 2015, representing a rise of 35% compared to 2014, the group said. The typical resort fee amounted to $24.93 per day in online hotel listings tracked by Travelers United in October 2015.Resort fees are highest in Florida with an average of almost $29 per day. In Las Vegas and Nevada, pandora canada the typical resort fee is about $21 per day, according to Travelers United.Travelers United estimates that resort fees accounted for 16.6% of revenue where can you buy a pandora bracelet collected in 2015 from consumer room bookings, excluding optional fees and non room spending, up from 13.3% in 2014."I'm a professional. I've worked in the airline and hotel businesses. I've written about the travel industry for many years. I know that resort fees exist, but it did not occur to me that the Luxor on the strip in Las Vegas had any right to call itself a resort," said Winship.Resort fees bundle into one daily charge access to the services and amenities that are commonly requested, including in room high speed and wireless Internet, in room local and toll free calls, fitness center access and airline boarding pass printing, according to Yvette Monet, corporate communications manager at MGM Resorts."Resort fees are plainly stated on our hotel reservations websites, prior to a guest making a reservation," Monet said. "Information about the fees is also stated by our reservation agents when a guest makes a reservation over the telephone."Yet consumer experts worry that people are unaware that resort fees exist because travel websites bury the fine print. "It gives them a way to pad their revenues by $15 to $25 per day without you really seeing that and factoring it in to what you are spending," says Ben Hammer, a spokesman for Travelers United.Since the FTC issued its guidance, just 7% of the lodging industry has charged resort fees, according to Rosanna Maietta, senior vice president of communications at the American Hotel Lodging Association.
"We work hard to make sure our guests feel comfortable with their purchasing decisions, and so provide guests full disclosure for resort fees charged up front," Maietta said. "Those fees, in addition to the base travel and hotel charges, remain transparent whether consumers book online or with the hotel directly."After taking advantage of an online spa deal at a Maryland hotel last fall, Hillary Berman, founder and small business consultant at Popcorn Ice Cream in Bethesda, Maryland, felt a bit duped when she got the bill that included a resort fee amounting to $25 per day.
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